Contact Centre Overview

Are you ready to outsource your business?

training consultancy

Call Centre Management

Increase Sales and Revenue by Outsourcing to TVSB Teleservices

TVSB Teleservices has more than 5 years of experience in contact centre and business process outsourcing. We help companies - large and small, local and multinational - to provide end-to-end total customer service and sales solutions.

We offer an integrated service model so all of your customer contacts, regardless if they are sales, service or technical support, are closely linked to provide the highest level of service quality.

TVSB Teleservices has the experience to help you design, implement and manage sales programs that will reach your revenue goals. Our sales programs include outbound telemarketing, inbound sales, email, web chat sales, and even SMS and text.

All businesses need a steady flow of new leads and sales. Our sales experts will work with you to develop a program that will exceed even the most stringent sales objectives. We are experts in generating high quality leads, increasing conversion rates and average order value, and closing more sales per hour than even our client's internal teams.

We also take regulatory compliance very seriously. TVSB Teleservices has the ability to achieve the highest levels of industry credentials, you can rest assured that your customers will always be in good hands.

Outsourcing Benefits:
  • Improve customer interactions

  • Effective cost savings

  • 24 x 7 x 365 service

  • Proven sales results

  • Process maturity and scalability


  • Professional Call Centre Agents
  • High Quality Services
  • Rich Experience
  • 24/7 Support
  • Advanced Capabilities
  • Assured Customer Satisfaction
  • Sophisticated Technology
  • Dynamic Organization


  • The first point of contact was a little slow and confused but once the problem was explained by me and passed to the help desk people it was resolved well within reasonable expectations. I have been an TVSB customer for a very long time and have always found the service reliable and responsive. Thank you. Badrul Hisham Bin Razali, 34 Klang
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